The award is given to one consultant who has contributed to cellar support.

Award comment

We are very happy to receive this honorable award. At the same time, we would like to express our gratitude to our sellers, external eBay tool vendors, and our employees for their hard work and cooperation. We will continue to do our best to create an environment where eBay Sellers and companies involved in eBay can maximize the results they have. Thank you very much for your support. We feel it is our responsibility to provide even better service in the future.

What kind of year was 2021 for your company?

Beginning with the operation of the CS Center in conjunction with the switch to Managed Payments, we have begun operating the eBay Support Channel. We have been providing services for corporate sellers until now, but now we will be involved in a wider and deeper range of services for individual sellers as well, so this year will be beginning for us, and at the same time, we feel a responsibility to provide even better services in the future.

Any advice for sellers aiming to win the awards?

The goal of eBay Japan is to meet and exceed the needs of our sellers. Therefore, we feel that services that have an impact from a seller's perspective will be evaluated very positively. I believe that what is necessary to win the award is how well you understand the needs of the sellers and provide solutions to them.